Summary & Key Takeaways ​

• ChatGPT is reportedly advising users with tech support problems to contact 404 Media.
• This occurs because big tech platforms lack accessible human customer support.
• Users are turning to ChatGPT for run-of-the-mill technical issues.
• The AI is hallucinating that these are "journalistically notable" problems.
• This raises concerns about AI misuse and the reliability of LLM advice.

Our Commentary ​

This is both hilarious and deeply unsettling. ChatGPT telling people to call 404 Media for tech support? It's a perfect storm of AI hallucination meeting the abysmal state of customer service. It makes me wonder how many other bizarre "solutions" these models are suggesting. It's a stark reminder that these tools are not infallible and can lead users down some truly strange paths.